Access - A Quick Guide

At this practice we aim for you to be able to:

• consult a GP within 2 working days
• book appointments more than 48 hours in advance
• get through to the practice easily by telephone
• access an appointment with a GP of your choice

Within our limited resources and the enormous variation in demand this can be quite difficult so we offer alternatives to simply making an appointment to see a GP.

These are:

• Telephone consultation.
• Nurse consultation. Most of our nurses have had extended training which allows them to assess patients with new illnesses, including examination and, where appropriate, issuing a prescription. These advanced practitioners work alongside doctors so advice a support is available from a doctor.
• E-mail Advice.

We organise our appointments so a proportion of the appointments are available for booking in advance, some appointments are only released 2 days before and some can only be booked on the day.

We lose a considerable number of appointments to patients failing to keep their appointments so please cancel your appointment in good time so others can use it.

If you are having difficult accessing our services please let us know. Any suggestions about improving the service would be extremely helpful.