What to do if you have a health concern
Brownlow Health wants to work with you to make sure you access the right advice and care. This is not as straight forward
as it might seem at first so below are some suggestions designed to help:
Talk to friends and family.
There is often a wealth of information and experience out there. Self care is a very valid form of health care particularly
in the early stages of any health problems. Many illness will settle on their own over a few days and making a diagnosis in the
early stages of an illness is often not possible.
Speak to your local pharmacist.
Many people do not know that the local pharmacist will offer consultations and provide advice and treatment for a range of minor illnesses.
They are also trained to recognise the warning signs of more serious illness and will be able to suggest you see your doctor.
For more information see our Care at the Chemist page.
Ask the GP Practice for help.
There are different ways to access services from the practice which are designed to meet the different needs people have.
In modern general practice there are many other people who work there apart from doctors. The nurses are often trained to a
level where it becomes difficult to tell them apart from the doctors! Clinicians will often specialise in certain areas. If
you are a little uncertain who might help best then speaking to the receptionist can be helpful. See
above for a description
of the different services available in the practice.
Out of Hours Service.
This is provided by an organisation called UC24 and can be contacted on 0151 220 3685. They are available during the week
from 6:30pm to 8am weekdays and through the whole weekend.
Walk in Centres.
These are usually nurse lead services provided by the local health provider. They are usually open from 10am to 10pm but
this does vary. The local services are Old Swan Walk-in Centre, 0151 285 3565, Great Charlotte Street Walk-in Centre,
0151 285 3535, Everton Road Walk-in Centre 0151 300 8232 .and the Childrens Walk-in Centre, 0151 733 4644.
Accident and Emergency Departments.
These are best avoided unless you believe you have a serious illness which needs urgent treatment in hospital or have
had an accident which will require stitching/ X-Rays. If you are unsure ring the Practice.